Privacy Policy

1. Information We Collect

We collect personal and non-personal information to provide better healthcare services and improve user experience. The information we may collect includes:

Personal Information: Name, email address, phone number, and other contact details submitted through forms or inquiries.
Health Information: Any medical or diagnostic-related details voluntarily shared for consultation, lab tests, or service requests.
Technical Data: IP address, browser type, device information, and website usage behavior collected via cookies and analytics tools.

This data is collected when you fill out contact forms, book services, or interact with our website.

2. How We Use Your Information

Raksha Health Solutions uses the collected information for the following purposes:

To provide healthcare-related services, including diagnostics and consultations
To respond to inquiries, service requests, or support queries
To improve website functionality and user experience
To communicate important updates, offers, or service-related information
To maintain records for internal analysis and compliance

We ensure that your data is used only for legitimate business and healthcare purposes aligned with our commitment to “Your Health, Our Priority.”

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, your information may be shared in the following cases:

With trusted healthcare partners, diagnostic labs, and hospitals within our network to deliver services efficiently
With service providers who assist in website operations, communication, or data processing
When required by law, regulation, or legal process

All third-party partners are obligated to maintain confidentiality and comply with applicable data protection standards.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure.

Our website uses secure technologies such as SSL encryption to ensure safe data transmission.

While we strive to protect your data, no method of transmission over the internet is completely secure. Therefore, we encourage users to share sensitive information responsibly.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These cookies help us:

Understand user behavior and website performance
Customize content and improve functionality
Provide a seamless and personalized experience

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including healthcare service delivery, legal compliance, and business operations.

Once the data is no longer required, we ensure it is securely deleted or anonymized.

7. Your Rights

As a user, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your data, subject to legal obligations
Withdraw consent for data usage where applicable

To exercise these rights, you can contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or healthcare partners. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before sharing any information.

9. Children’s Privacy

Raksha Health Solutions does not knowingly collect personal information from children under the age of 18 without parental or guardian consent. If such data is identified, we take immediate steps to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Raksha Health Solutions
Email: info@rakshahealthsolutions.com

Phone: +91 7995984545 / 7995974545