Terms & Conditions

1. Acceptance of Terms

By using this website or availing any services offered by Raksha Health Solutions, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you are advised not to use our website or services.

2. Services Offered

Raksha Health Solutions provides healthcare support services, including diagnostic test bookings, health check-ups, and coordination with hospitals, laboratories, and healthcare professionals.

We act as a service facilitator connecting users with verified healthcare providers. We do not directly provide medical advice, diagnosis, or treatment. Any medical decisions should be taken in consultation with qualified healthcare professionals.

3. User Responsibilities

By using our services, you agree to:

Provide accurate, complete, and up-to-date information
Use the website only for lawful purposes
Not misuse or attempt to disrupt the website or services
Maintain confidentiality of any login credentials (if applicable)

You are solely responsible for the accuracy of the information you provide, especially health-related details required for diagnostics or consultations.

4. Medical Disclaimer

All content on this website, including text, graphics, and information, is for informational purposes only and should not be considered medical advice.

Raksha Health Solutions does not replace professional medical consultation. Always seek the advice of a qualified doctor or healthcare provider for any medical concerns or treatment decisions.

5. Appointment & Service Booking

When booking a diagnostic test or healthcare service:

Availability is subject to confirmation by partner labs or providers
Timelines may vary depending on location and service type
You agree to follow the instructions provided for tests or procedures

Raksha Health Solutions is not liable for delays, cancellations, or service issues caused by third-party healthcare providers.

6. Payments & Pricing

All pricing for services will be communicated clearly before confirmation. Prices may vary based on location, type of test, or partner provider.

Payments may be collected online or offline, depending on the service
Once a service is confirmed, cancellation or refund policies (if applicable) will be shared
Raksha Health Solutions reserves the right to modify pricing without prior notice

7. Third-Party Services

Our platform connects you with third-party hospitals, diagnostic labs, and healthcare professionals.

While we strive to work with trusted partners, we do not guarantee:

Accuracy of diagnosis or reports
Quality of treatment or services provided
Outcomes of any medical procedures

Any disputes regarding medical services must be resolved directly with the respective provider.

8. Intellectual Property

All content on this website, including logos, text, graphics, and design elements, is the property of Raksha Health Solutions and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

Raksha Health Solutions shall not be held liable for:

Any indirect, incidental, or consequential damages
Medical outcomes resulting from third-party services
Loss of data, delays, or interruptions in service
Technical issues beyond our control

Your use of the website and services is at your own risk.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.

11. Termination of Access

We reserve the right to suspend or terminate access to our website or services at any time, without prior notice, if we believe there has been a violation of these Terms & Conditions.

12. Changes to Terms

Raksha Health Solutions may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, you may contact us:

Raksha Health Solutions
Email: info@rakshahealthsolutions.com

Phone: +91 7995984545 / 7995974545